Privacy Notice
Effective Date: January 1, 2025
At Black Diamond Luxury Transportation ("we," "us," or "our"), your privacy is a top priority. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit or use our website blackdiamondluxury.com, or when you use any of our transportation services.
1. Information We Collect
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card details or other payment information when you book services.
- Booking Details: Pick-up and drop-off locations, travel dates and times, special service requests.
- Account Information: Usernames, passwords (if applicable).
- Device & Usage Information: IP address, browser type, pages visited, and usage data collected via cookies or tracking technologies.
2. How We Use Your Information
- Processing and confirming reservations.
- Providing luxury transportation services.
- Customer service and support.
- Payment processing and fraud prevention.
- Marketing and promotional communications (only with your consent).
- Website analytics and performance improvements.
- Legal compliance and business operations.
3. Information Sharing
We do not sell or rent your personal information. We may share your data with:
- Authorized service providers and partners who assist us with operations, reservations, or payment processing.
- Law enforcement, regulators, or legal requests when required by applicable laws.
- Business transfers if our business or assets are sold or merged.
All third parties are required to maintain the confidentiality of your personal information.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system can be guaranteed 100% secure.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic. You can modify your browser settings to control or disable cookies.
6. Your Choices
You may:
- Access, update, or correct your personal information.
- Opt-out of marketing emails by using the “unsubscribe” link.
- Request deletion of your information, subject to legal retention requirements.
To exercise any of these rights, please contact us at: info@blackdiamondluxury.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to this Privacy Notice
We reserve the right to update this Privacy Notice. Changes will be posted on this page with an updated effective date.
10. Contact Us
Black Diamond Luxury Transportation
Email: info@blackdiamondluxury.com
Phone: 914-533-3323
Website: www.blackdiamondluxury.com
Cookies Notice
Effective Date: January 1, 2025
Black Diamond Luxury Transportation ("we", "us", "our") uses cookies and similar technologies to improve your experience on our website blackdiamondluxury.com.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us:
- Recognize your browser
- Remember your preferences
- Understand website usage and traffic patterns
- Improve site functionality and performance
2. Types of Cookies We Use
- Essential Cookies: Required for basic website functionality.
- Performance Cookies: Collect anonymous data on website usage.
- Functional Cookies: Remember user preferences and settings.
- Marketing Cookies: May be used to deliver personalized advertisements or track advertising performance (only if applicable).
3. Third-Party Cookies We may allow third-party service providers (such as Google Analytics) to set cookies for analytics or advertising purposes. These third parties are responsible for their own privacy policies.
4. Managing Cookies You can control or disable cookies through your browser settings. Note that disabling certain cookies may impact the functionality of our website.
5. Changes to This Policy We reserve the right to update this Cookies Policy. Changes will be posted on this page with an updated effective date.
6. Contact Us
Black Diamond Luxury Transportation
Email: info@blackdiamondluxury.com
Phone: 914-533-3323
SMS Privacy Notice
Privacy Policy Disclaimer: "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."
SMS Terms & Conditions
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:
1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If consent has been given to receive text messages from [Company Name], messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
Opt-in to receive SMS messages from [Company Name] can be done in the following ways:
By submitting an online form
6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8. Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
Opt-in verification Methods
Check box
(I f you chose this method the check box need to be optional, it means they need to be able to submit this form with out needing to click the check box)
By checking this box, I consent to receive text messages related to (message type) from (company name). You can reply “STOP” at any time to opt-out. Message and data rates may apply. Message frequency may vary, text HELP to (###-###-####) for assistance. For more information, please refer to our privacy policy (privacy policy URL), and SMS Terms and Conditions (SMS T&C URL) on our website.
Black Diamond Luxury Transportation
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